💙A Voice That Speaks from the Heart 💙
We believe that true quality is reflected in the words of those who have experienced our care and dedication first-hand.
In this short video, John D shares his thoughts about the support, compassion, and professionalism shown by our team. His words remind us why we do what we do — to bring comfort, dignity, and kindness to every home we visit.
Because care isn’t just what we do — it’s who we are.
A heartfelt thank you to John for sharing his voice and kind words — they truly mean a lot to all of us at Alex C&C Healthcare.
Our Clients Say
Testimonial from Mandy and Family
“Thank you from the bottom of our hearts for the care, kindness, and compassion you gave to our beloved David.
You made him feel safe, comfortable, and truly cared for — and more than that, you brought him joy, laughter, and moments of light in his days. He genuinely looked forward to seeing you all, and your presence meant so much to him and to us.
We are so grateful for the way you went above and beyond, not just as carers, but as people who made a difference.”
— With all our love and appreciation, Mandy & Family
Testimonial from Alison
“Dear Alex, Alice, Adela, Maria, Yonel and Sahil,
I just can’t thank you all enough for all your wonderful caring and kindness given to Mum.
The last few weeks were very difficult all round, but you all made things as bright and cheery as possible. You all came into the house with a smile and pleasant words of encouragement.
You all work so hard.
You’ve been so kind and it’s much appreciated.
Thank you for everything you did for my wonderful mum.,”
— Love
Alison
Testimonial from Moira and Family
Dear Alex,
”We have only known you and your team for a short time, but what an amazing impact you have had on our lives.
It has meant that I have had my precious husband at home with me, having the most excellent care.”
— An enormous “THANK YOU” to you all.
Moira (and Cedric) & Lynne
"I cannot stress to you enough that Alex and his team have absolutely surpassed all expectations, they were available , present , thoughtful, and considerate always and went over and above to not only care for my dad , but also my mum and myself ( no small task)
I would highly recommend this small and effective care agency for anybody who has complex needs. Their skills , knowledge and competency were evident."
Thank you,
Lynne
"What a team! Could not ask for a more caring team Margaret is very good hands; they treat her very gently, as she now has many problems with her cancer, but the team takes it all into consideration, handling her as gently as possible.
They always have a smile and cheer Margaret up on each visit.
I don't know how we would manage without Alex and the team."
Thank you,
John D.
"We have been impressed with Alex Care and Compassion Healthcare, and we would recommend this agency unreservedly.
Alex himself is very enthusiastic about the service he provides, and this attitude is reflected in his staff. He came to our rescue when we needed care for us for a short duration before moving home, and he responded immediately.
His assessment of our needs was thorough and realistic, and he showed that he knew what he was talking about. He was knowledgeable and empathetic. He gave us a package at a very reasonable price which he then delivered through to our moving out, even though the time period was extended.
The care he provided was mainly for my wife. . This was to assist my wife in getting out of bed, washing, hygiene, dressing, moving to the living room for breakfast, and helping me with domestic chores. This was carried out by two carers who were very pleasant and helpful, with care and compassion."
Thank You,
Brian Austin
"Alex and his staff cared for Rob during the last two weeks of his life. They were always very kind and compassionate, treating him very gently and doing all they could to make him comfortable.
They were very reliable and were always on time, even when the care extended to four visits a day just before theend.
I would recommend this company to anyone who finds themselves in the same situation."
Warm Regards,
Rita and Nick
" Since my hospital discharge in July, I have been under the care of Alex C&C Healthcare. Throughout my care the Management has striven to provide excellent liaison between us and other agencies. The care is provided with dignity and in my opinion could not be any better.
I have a core group of carers that visit, with which my wife and I have built a relationship of mutual trust and friendship. Protocols are followed with care being delivered in a respectful, professional and obviously well trained manner. They work together to provide excellent care delivered reassuringly to achieve minimum discomfort. They have obviously had plenty of experience, so are able to provide plenty of strategies and practical ideas.
We cannot praise the management and delivery of care enough. We feel it must be of the highest standard and look forward to their visits."
Thank you,
Pete and Jan
Dear Alex
" Mum and I wish to express our sincere gratitude for the wonderful care and genuine compassion that you and your team showed to us all during Dad’s final few weeks.
Not only did you take the time to listen to what we wanted, you acted upon what we said. I will always remember how Dad’s face lit up when you offered him a shave and how much better he felt afterwards.
Whilst your team was appointed to provide specific care for Dad you also checked in with Mum as a natural part of your visits.
Throughout every visit (3 a day), your team were gentle and respectful.
As you know, Mum now needs some additional care and we are so glad that we can call on you, confident that Mum will be well supported."
Thank you,
Angeli