Modern Slavery & Human Trafficking Statement
Alex C&C Healthcare Ltd is committed to improving our practices to combat slavery and human trafficking. We acknowledge our responsibility to the Modern Slavery Act 2015 and will ensure transparency within the organisation and with suppliers of goods and services to the organisation.
Zero Tolerance
We maintain a strict zero-tolerance stance toward any form of modern slavery, ensuring our operations remain a sanctuary of ethical practice.
Ethical Conduct
Our commitment to ethical integrity extends to every partnership and supply chain interaction we undertake, without compromise.
Our Commitment to Preventing Modern Slavery & Human Trafficking
Respecting human rights and protecting people from exploitation
Alex C&C Healthcare Ltd has a zero-tolerance approach to modern slavery and we are committed to acting ethically and with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains.
Human Dignity
We believe every individual deserves to be treated with absolute dignity, respect, and freedom, forming the core of our healthcare mission.
Safeguarding
We implement robust safeguarding controls to protect our community and ensure that exploitation has no place within our reach.
Transparency & Responsibility
Our Organisation and Supply Chains
Alex C&C Healthcare Ltd provides domiciliary care and supported living services across the UK. We maintain a clear and transparent organisational structure with direct oversight of our internal operations and external supplier relationships. Our supply chains primarily consist of clinical equipment providers, recruitment agencies for specialist staffing, and business support services. We are committed to ensuring that every partner in our chain adheres to our strict ethical standards regarding human rights and labour protection.
Leadership & Accountability
Clear responsibility, oversight and continuous improvement
Ultimate responsibility for Alex C&C Healthcare Ltd’s approach to the prevention of modern slavery and human trafficking rests with the organisation’s senior leadership.
Gabriel Alexandru Zlate, Registered Manager, has overall responsibility for ensuring that this Statement, together with the supporting policies, procedures, safeguards and governance arrangements, is effectively implemented, monitored, reviewed and maintained in accordance with the organisation’s legal, regulatory and ethical responsibilities.
Managers and senior staff are responsible for ensuring that employees understand the standards expected of them, receive appropriate information, guidance and training, and are able to recognise the potential signs of modern slavery, exploitation and human trafficking. They must also ensure that staff understand how and where to report concerns and feel able to raise those concerns without unnecessary delay.
All employees, agency workers, contractors, suppliers and business partners are expected to act with honesty and integrity, comply with relevant organisational policies and procedures, and promptly report any concern, suspicion or information that may indicate exploitation, coercion, abuse or modern slavery.
Alex C&C Healthcare Ltd recognises that preventing modern slavery requires continuous oversight and improvement. We will therefore regularly review our organisational risks, recruitment practices, employment arrangements, supplier and contractor controls, staff training, safeguarding processes and reporting mechanisms through our internal audit, governance and management-review arrangements.
Learning arising from safeguarding concerns, whistleblowing, complaints, incidents, internal audits, recruitment reviews, workforce feedback and supplier assessments will be considered through our governance processes and used to strengthen controls, improve practice and reduce the risk of exploitation occurring within our organisation or wider supply chain.
Our commitment is not limited to having policies in place. We aim to maintain a culture in which dignity, fairness, transparency, ethical employment and the protection of human rights are embedded within everyday practice.
Senior Leadership Oversight
Maintaining accountability for the organisation’s legal and ethical approach.
Management Responsibility
Ensuring policies are understood, implemented and followed in practice.
Continuous Improvement
Using audits, concerns, reviews and lessons learned to strengthen safeguards.
Statement Approval and Declaration
Approved by: Gabriel Alexandru Zlate
Approval date: August 2026
Signed by: Gabriel Alexandru Zlate
Role: Registerd Manager
Next scheduled review: Ongoing
Alex G.Z.
Alex C&C Healthcare Ltd remains committed to protecting human dignity, promoting ethical employment and working responsibly with every organisation in our supply chain.
Policies Supporting Our Commitment
Clear standards, responsibilities and reporting procedures
We have a range of internal policies and procedures in place which support our commitment to act ethically and with integrity in all our business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in our own business or in any of our supply chains. Reports of credible allegations of modern slavery and human trafficking should be reported via internal or external whistleblowing procedures as well as to external statutory bodies including the Police and the Modern Slavery Helpline.
Modern Slavery and Human Trafficking Policy
Sets out our zero-tolerance approach and commitment to continuous improvement in our anti-slavery practices.
Human Rights and Ethical Conduct Policy
Defines our fundamental belief in dignity and respect for all individuals across our workforce and service delivery.
Whistleblowing Policy
Provides clear channels for staff and partners to report concerns without fear of retaliation.
Safeguarding Adults and Children Procedures
Robust frameworks to identify and protect vulnerable individuals from any form of exploitation or abuse.
Recruitment and Selection Policy
Ensures ethical hiring practices, including identity verification and the prevention of debt bondage.
Equality, Diversity and Inclusion Policy
Promotes a fair workplace where all individuals are treated equally and with professional courtesy.
Employee Code of Conduct
Sets high professional and ethical standards for all staff members in their daily operations.
Grievance and Disciplinary Procedures
Establish fair mechanisms for addressing workplace concerns and resolving disputes transparently.
Procurement and Supplier Due-Diligence Arrangements
Outlines our rigorous vetting processes for all partners to ensure supply chain integrity.
Complaints and Concerns Procedures
Facilitates feedback from service users and the public to ensure high standards of care and accountability.
Policies are reviewed through our internal governance and auditing arrangements and are updated when legislation, guidance, risks or organisational practices change.
Our Organisation and Supply Chain
Understanding where risks may arise
Alex C&C Healthcare Ltd operates within a complex landscape, providing critical care and support services. Our risk-based approach ensures that we identify areas within our supply chain that may be vulnerable to exploitation. We maintain a high level of vigilance, particularly where services involve migrant labour or outsourced support. By maintaining a transparent and direct relationship with our primary suppliers, we ensure that our ethical standards are upheld throughout our operations.
Recruitment and Staffing
Agencies providing clinical staff, carers, and business support professionals.
Technology and Communications
Suppliers of software, hardware, telecommunications, and IT support services.
Care Equipment and Consumables
Suppliers of medical devices, PPE, and clinical consumables for client care.
Facilities and Maintenance
Contractors providing repairs, cleaning, security, and building management services.
Training and Professional Services
Providers of clinical training, legal advice, accountancy, and consultancy.
Waste and Environmental Services
Clinical waste management and environmentally responsible disposal services.
We expect every organisation working with Alex C&C Healthcare Ltd to respect human rights, protect workers and operate lawfully, fairly and transparently.
Responsible Suppliers and Due Diligence
We expect all suppliers in our chain to operate with integrity and transparency. Alex C&C Healthcare Ltd implements a robust vetting process for new partners, ensuring they adhere to our ethical standards regarding labor rights and human dignity.
Ethical Sourcing Standards
Our Code of Conduct formally prohibits the use of forced, bonded, or involuntary labor. We maintain the right to audit our suppliers to verify compliance and provide guidance on remediation if standards are not met.
Supplier Code of Conduct
Due diligence is not a one-time event. We engage in periodic reviews and assessments of our high-risk suppliers to identify potential vulnerabilities to trafficking or modern slavery within their own operations.
Ongoing Monitoring & Auditing
We actively communicate our expectations to all partners. By fostering mutual respect and shared accountability, we aim to build a supply network that is resilient against exploitative practices.
Supply Chain Engagement
We maintain documentation of all due diligence activities. This information informs our annual statement updates and ensures our governance remains responsive to changing risks in the global supply chain.
Verification & Reporting
Alex C&C Healthcare Ltd is dedicated to building transparent relationships with our partners, rooted in a shared commitment to human welfare and ethical labor.
Responsible Suppliers & Due Diligence
01
Supplier Audits
We execute rigorous due diligence on all primary suppliers, requiring explicit commitment to anti-slavery standards before engagement.
02
Risk Assessment
Continuous monitoring of supply chains identifies potential vulnerabilities, focusing on high-risk sectors such as facilities and consumables.
03
Ethical Standards
Ongoing leadership accountability ensures that any identified risks are met with swift, transparent intervention and remediation.
100%
Of staff completed mandatory modern slavery awareness training.
0
Reports of modern slavery or human trafficking concerns within our supply chain.
24hr
Average response time to any whistleblowing or safeguarding alerts raised.
100%
Of high-priority suppliers have signed our Ethical Provider Code of Conduct.
Ethical Recruitment and Workforce Protection
Fair recruitment, lawful employment and protection from exploitation
Alex C&C Healthcare Ltd recognises that the recruitment process can be a point of vulnerability. We are committed to ensuring that all recruitment is conducted ethically and transparently, whether we are hiring directly or through third-party partners. We expect our suppliers to adhere to the same high standards, ensuring that no worker is subjected to exploitation at any stage of their employment journey.
Fair and lawful employment is the cornerstone of our workforce protection strategy. We provide all employees with clear, written terms of employment in a language they understand, outlining their rights, responsibilities, and pay. We strictly prohibit any practice that restricts a worker's freedom, such as the withholding of personal identification documents or the imposition of unlawful recruitment fees, ensuring that our staff are treated with the dignity they deserve.
We empower our workforce to make free and informed decisions about their employment. By maintaining open lines of communication and providing accessible reporting channels, we ensure that any concerns regarding unethical practices can be raised without fear of retaliation. Our goal is to foster a safe, inclusive, and professional environment where every care professional can thrive while being protected from any form of coercion or deception.
Identity and Right to Work Checks
Rigorous verification of all employees' identity and legal right to work in the UK.
Clear Employment Terms
Transparent contracts provided in understandable formats for all staff members.
Appropriate Pre-Employment Checks
Comprehensive DBS and reference checks to ensure workforce integrity.
Approved Recruitment Providers
We only partner with agencies that meet our strict ethical recruitment standards.
Fair Pay
Ensuring all staff receive at least the National Living Wage and timely payments.
Working Hours
Compliance with Working Time Regulations and ensuring voluntary overtime only.
No employee or applicant should be required to surrender identity documents, pay unlawful recruitment fees or remain in employment because of threats, coercion, deception or debt.
Freedom and Personal Documents
Staff always retain full possession of their passports and identity papers.
No Unlawful Recruitment Fees
Zero tolerance for workers being charged fees to secure employment.
Equality and Inclusion
A workplace free from discrimination, celebrating our diverse workforce.
Safe Reporting
Confidential channels for staff to raise concerns about exploitation without fear.
Responsible Suppliers and Due Diligence
Working only with organisations that share our ethical standards
Alex C&C Healthcare Ltd expects suppliers, recruitment agencies, contractors and business partners to share our commitment to preventing modern slavery, protecting workers and respecting human rights.
Before establishing or renewing significant business relationships, we may undertake checks proportionate to the nature, location, value and level of risk associated with the service or product.
Due diligence does not end when a contract begins. Supplier relationships may continue to be reviewed when new information, concerns, risks or changes in working arrangements arise.
Part One: Our Due-Diligence Checks
Business Verification
Reviewing the supplier’s identity, ownership, registration and relevant business information.
Public Information Checks
Considering publicly available information, regulatory findings, legal concerns or credible reports.
Policies and Commitments
Reviewing modern slavery, ethical employment, safeguarding or human-rights commitments where relevant.
Workforce Arrangements
Seeking assurance that workers are employed lawfully, treated fairly and able to raise concerns.
Subcontracting and Overseas
Considering whether services or products involve indirect suppliers, overseas operations or complex subcontracting arrangements.
Additional Assurance
Requesting further evidence or clarification when risks, inconsistencies or concerns are identified.
Part Two: What We Expect From Suppliers
1
Prevent Exploitation
Take reasonable steps to identify and prevent modern slavery within their operations.
2
Monitor Their Supply Chains
Maintain appropriate oversight of suppliers, subcontractors and recruitment intermediaries.
3
Comply With Employment Law
Meet applicable wage, working-time, child-labour, health and safety and employment requirements.
4
Provide Safe and Fair Conditions
Protect workers from abuse, intimidation, unsafe working conditions and excessive working hours.
5
Cooperate Transparently
Respond honestly and promptly to reasonable enquiries, audits or requests for information.
6
Report Concerns
Inform Alex C&C Healthcare Ltd promptly where suspected exploitation or modern slavery may affect the relationship.
7
Take Corrective Action
Address identified concerns effectively and provide evidence of improvement where required.
Where serious concerns cannot be resolved, Alex C&C Healthcare Ltd may suspend, review or terminate the business relationship and refer the matter to the appropriate safeguarding, regulatory or law-enforcement authority.
Identifying and Managing Risk
Recognising warning signs and strengthening our safeguards
Modern slavery risk is not static. Risks may change as our workforce, services, suppliers, contractual relationships and wider operating environment develop. Alex C&C Healthcare Ltd assesses modern slavery risk through internal governance, safeguarding oversight, recruitment monitoring, supplier reviews, incident reporting, auditing and management review. We take a proportionate approach, focusing greater attention on arrangements where exploitation could be more difficult to identify or where workers may be particularly dependent upon another individual or organisation.
1. Identify
Recognise where exploitation or unethical working practices could arise.
2. Assess
Consider the likelihood, seriousness and potential effect upon individuals.
3. Act
Introduce appropriate safeguards, checks or immediate protective measures.
4. Report
Escalate concerns through safeguarding, whistleblowing, contractual or external reporting procedures.
5. Review
Examine the response, evidence, actions and outcome.
6. Improve
Use learning to strengthen policies, training, recruitment and supplier controls.
Possible Warning Signs
• unexplained wage deductions or recruitment charges
• retention of passports or identity documents
• workers appearing frightened, controlled or unable to speak freely
• excessive, unsafe or controlled working hours
• signs of debt bondage or dependency
• accommodation or transport being used to control workers
• unusually low supplier prices that may indicate unfair labour practices
• unclear or complex subcontracting arrangements
• workers being accompanied or spoken for by another person
• reluctance from a supplier to provide employment or workforce information
How We Measure Effectiveness
• completion of relevant modern slavery and safeguarding training
• recruitment and Right to Work audit findings
• supplier due-diligence checks completed
• concerns reported and appropriately investigated
• safeguarding or external referrals made where required
• corrective actions completed
• policy reviews and risk-assessment updates
• improvements identified through audits and management oversight
“The absence of reported concerns does not, by itself, prove that no risk exists. We will continue to encourage reporting, test our controls and review areas where exploitation may remain hidden.”
Modern Slavery Awareness
Comprehensive orientation for all new employees including specific indicators of trafficking and reporting protocols.
The Power to Speak Up
Fostering the confidence to use confidential channels to report concerns without fear of retaliation or consequence.
We empower our workforce through specialised education that builds individual confidence to act. Every care professional is trained to recognize the subtle indicators of modern slavery, ensuring our services remain a sanctuary of safety and ethical excellence.
Training, Awareness & Confidence to Act
Recognising Warning Signs
Advanced training focused on spotting recruitment debt, controlled movement, and subtle signs of coercion in clinical settings.
Ethical Recruitment Basics
Educating all hiring managers on verifying identity and ensuring no applicant is charged recruitment fees.
Safeguarding Excellence
Clinical safeguarding training that embeds the protection of human dignity within every professional care interaction.
Continuous Development
Ongoing supervision and professional development ensuring our team remains responsive to evolving risks.
From awareness to action
“Training is the catalyst that transforms initial awareness into the professional courage required to protect human dignity across our healthcare mission.”
Recognise → Respond → Record → Report → Escalate → Learn
Managers reinforce learning through supervision, team discussions, governance reviews and continuing professional development.
Good-Faith Reporting
We will support anyone who raises a genuine concern in good faith, even where the concern is not ultimately substantiated.
Speak Up Safely
Report concerns without fear of retaliation
Employees, agency workers, applicants, contractors, suppliers, people receiving care, relatives and members of the public are encouraged to report any concern or suspicion of modern slavery, forced labour, exploitation or human trafficking connected with Alex C&C Healthcare Ltd or its supply chains.
A concern does not need to be fully proven before it is reported. Where something appears unsafe, controlling, exploitative or inconsistent with a person’s freedom and dignity, we encourage individuals to speak up.
Concerns may be raised through a manager, the Registered Manager, the company’s safeguarding procedures, the whistleblowing process or the confidential contact route provided on this page.
Protection From Retaliation
No person should experience dismissal, disciplinary action, threats, intimidation or disadvantage because they raised an honest concern.
Anonymous Concerns
Concerns may be submitted anonymously, although this can sometimes limit our ability to seek further information or communicate an outcome.
Sensitive Handling
Information will be handled carefully and shared only where necessary to investigate, protect individuals, meet safeguarding duties or comply with the law.
Concerned About Possible Exploitation?
You can contact Alex C&C Healthcare Ltd through our confidential reporting route.
Email:
manager@alexcchealthcare.com
Post: 20 Broad St, Bristol BS16 5NX
Telephone: 0117 235 6961
We cannot promise absolute confidentiality where information must be shared to protect a person, fulfil safeguarding responsibilities or comply with the law. However, information will always be handled sensitively and only shared where necessary.
You can contact the Modern Slavery Helpline through their confidential reporting route.
Email: nrm@modernslavery.gov.uk
Post: Unseen, 7 Hide Market, Bristol BS2 0BH
Telephone: 0800 0121 700
0207 035 5689
Online:
Any deliberately false or malicious allegation may be considered under the appropriate organisational procedure. This does not affect the protection given to anyone who raises an honest concern based upon a reasonable belief.